If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at help@refaq.ai.
1. Information We Collect
We collect various types of information when you visit or use the Refaq.ai platform, including:
- Personal Information: When you register an account or engage in a mentorship session, we may collect personal details such as your name, email address, and payment information.
- Log Files: Like many websites, we use log files to track visitors. These files log data such as IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click data. This information is not linked to personally identifiable details and is used to analyze trends, administer the site, and improve the user experience.
2. Cookies and Web Beacons
Refaq.ai uses cookies to store information about visitors' preferences and pages visited on our website. This information helps us tailor content to improve the user experience. You can control cookie preferences through your browser settings.
For more general information on cookies, please refer to What Are Cookies.
3. Third-Party Privacy Policies
Refaq.ai may work with third-party partners, such as payment processors or advertising networks. These partners may use cookies, JavaScript, or web beacons to gather information directly from your browser. While we do not control these third-party technologies, you may consult their privacy policies for more details on their practices and how to opt out.
4. Managing Your Information
You have control over the personal information associated with your Refaq.ai account. You can update your account details through the platform’s settings. If your Refaq.ai account is linked to third-party services, such as LinkedIn or Google, you can modify or remove these connections in your account settings.
5. Data Erasure
In certain jurisdictions, you may request the deletion of your personal information. Please note that:
- We may retain your information for legitimate business reasons, such as fraud prevention, safety, and compliance with legal obligations.
- Some content you’ve shared (e.g., mentorship reviews) may remain visible but will no longer be attributed to you.
- Residual copies of your personal information may remain in backup systems even after deletion requests.
6. Security
We implement a variety of administrative, technical, and physical safeguards to protect your information. However, no system can guarantee 100% security. We continuously monitor and update our security measures to mitigate risks.
7. Children’s Privacy
Refaq.ai does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us immediately at help@refaq.ai and we will take steps to remove such information from our records.
8. Online Privacy Only
This Privacy Policy applies only to our online activities and is valid for users of Refaq.ai regarding the information they share on our platform. This policy does not apply to any data collected offline or through other channels.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. When we do, we will update the “Last Updated” date at the top of this page and notify users where appropriate. Continued use of Refaq.ai after such changes constitutes acceptance of the new Privacy Policy.
10. Consent
By using Refaq.ai, you consent to our Privacy Policy and agree to its terms.
If you have any further questions about our Privacy Policy, feel free to reach out at help@refaq.ai.
Refaq Ventures Pte. Ltd.